Refund & Return Policy for Sweet Sculpt
Effective Date: June 28, 2026
At Sweet Sculpt, we stand behind the quality of our products and aim to ensure customer satisfaction. Please review our policy carefully before making a purchase.
All Sales Final Policy
Due to the nature of our products and for hygiene and safety reasons, all sales are considered final unless the item arrives damaged or defective.
We do not accept returns or exchanges for:
• Buyer’s remorse
• Incorrect size or preference
• Delays in shipping
Damaged or Defective Items
If your item arrives damaged or defective, you must contact us within 7 days of delivery.
To be eligible for a replacement, you must provide:
• Your order number
• Clear photos or video of the damaged/defective product
• Original packaging (if applicable)
If approved, we will send a replacement at no additional cost. Refunds are only issued if a replacement is unavailable.
Order Changes & Cancellations
Orders may only be modified or canceled within 12 hours of purchase. After this window, orders are processed automatically and cannot be changed.
Chargebacks & Disputes
By placing an order, you agree to contact us first to resolve any issues before initiating a chargeback. We reserve the right to dispute any chargeback claims that violate this policy and provide evidence of delivery, order confirmation, and policy acceptance.